Refund policy
Returns and Exchanges
Returns and exchanges are accepted with 30 days of the purchase date. Send return or exchange merchandise in the original packaging to:
Poseyville Distribution LLC.
ATTN: Returns (Order #[please include original order number here])
2900 Rodd St #2404
Midland, MI 48640
Be sure to include a copy of the original receipt with instruction for return or exchange. Return shipping on exchanged items is free-of-charge.
Product must be returned in the original packaging and in re-sellable condition otherwise a 25% restocking fee may apply. Unused product will be refunded in full less shipping and handling fees; opened snap packages will be refunded based on product used.
If an order is returned to us due to an incorrect, unvalidated, insufficient address or failure to claim will be refunded less the initial shipping charges. We are not responsible for lost or re-routed packages that do not arrive to the correct destination due to original incorrect, unvalidated or insufficient address provided.
You can start the refund process directly from your account. Click Here to get started.